How many years of experience does NTS have?

We've been servicing the Bend area since 2000, providing 23 years of experience to the community to each new and reoccurring partner.

What types of countertops do you offer?

We offer a wide variety of countertop materials including quartz, granite, marble, and soapstone. Our selection includes high-quality brands such as MSI, Pental Quartz, Cosentino, Daltile, and more. Whether you’re looking for something elegant, durable, or unique, we have a range of options to fit your style and budget.

Do you provide custom countertop fabrication?

Yes! Our skilled fabrication team creates custom countertops tailored to your specifications. From precise measurements to flawless installation, we ensure that your countertops are not only beautiful but also fit perfectly in your space.

What is the process for getting new countertops installed?

Our process includes an initial consultation to understand your needs, material selection, precise measurements, custom fabrication, and professional installation. We work closely with you every step of the way to ensure your project is completed to the highest standards.

Do you offer countertop repair or resurfacing services?

We provide repair services for minor chips, cracks, and scratches on stone surfaces. However, resurfacing is not recommended for most stone materials, as it can affect the overall finish and durability. We’ll assess the damage and offer the best solutions to restore your countertops.

How long does the installation process take?

The timeline depends on the scope of the project, but generally, from the final measurements to installation, the process takes about 2-3 weeks. We aim to provide a seamless and efficient process without sacrificing quality.

What should I do to prepare for countertop installation?

Before installation, make sure the area is clear of all personal items, and any plumbing or electrical work is complete. Our team will provide a detailed checklist to ensure your space is ready for a smooth installation.

Im split between two (or more) styles, how can I decide the right one before installation?

Sometimes finding the perfect surface is hard. Swing by our showroom or reach out to us to discuss the options you're considering and we'll work together to pick the right one.

Can I afford new stone countertops?

We know staying within an allocated budget can be challenging.  We can guide you through the process by being conscious about the type of stone, using affordable brand partners and working with the layout for best use of the materials needed for your countertops.

We can also utilize our Square Foot Pricing Program to help with managing costs. Providing you with the price for the full scope of the project can also be more helpful than you'd think for avoiding surprise costs later. While most countertop fabricators can offer a price for your counters, we go the extra mile in helping you with the extras like removing the existing counters, replacing a backsplash and even exploring the costs for new plumbing fixtures and installation of those items.

While quartz and natural stone can be very similar in pricing - mostly because they both offer low costs stones all the way up to beautiful and exotic high priced offerings, you can expect to see the total square foot prices run between $65 and $125 on average.

What do I do if I don't really know what countertop color I want and find the process overwhelming?

If you're feeling Design and Decision Fatigue, we're here to help!  The abundance of design choices for countertops, cabinets, appliances, fixtures, and other elements can lead to decision fatigue and uncertainty. Finalizing design decisions can lead to delays in the project.

Our staff will listen to your desires and point you in the right direction. For instance, we can help with the latest offerings and most reliable kitchen faucets. We regularly discuss the best design features and what we've come to appreciate. Do you know if you'd like a farmhouse sink? Perhaps a sink with a low divide so that you can enjoy a large basin and partitioned sink all in one. We're experienced in the process.  

Ultimately, we believe you know what you like and what you don't like. With a little assistance we've helped thousands of customs find their perfect countertop.

How do I select my Contractor?

Finding reliable and skilled contractors, designers, and vendors can be difficult. Subpar professionals may lead to project delays, poor workmanship, and communication issues.

Listen, we all know remodeling isn't perfect but we work to minimize those issues. It's our belief that a good contractor knows the products being installed, knows the processes, can communicate well by answering their phone and can schedule projects so that minimal downtime is needed.

Don't forget to ask your friends and neighbors - you may be surprised how many will recommend Bend's #1 countertop shop - Nelson Tile and Stone.

FAQs

Frequently Asked Questions

Still have questions?
Contact us below